We are moving!

Our office is MOVING to Franklinton, LA THIS WEEKEND!

We will be open for business at our new location on Monday July 24th. If you are in the area, please pop in and say hello. We’d love to see you there!

New office: 1723 Washington St, Franklinton, LA 70438

All phone numbers and emails will remain the same.

For Baton Rouge & Hammond service: Danielle will still be in the Baton Rouge area, and Shannon will still be in the Hammond area, so they can come to you or meet up if you need local in person service.

WEBSITE PRIVACY POLICY

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) What information do we collect?
We collect personally identifiable information in order to identify and register you as a customer. In addition, we collect personal, financial and product information in order to provide you with services tailored to your particular needs. By learning about you, can deliver more relevant protection and product offerings and thus offer you better insurance services and options.

The information we collect will vary depending upon the function, product, or processes you select or request(for example, quote, request for proposal, e-mail, purchase). We may collect, store and use the following kinds of personal information:
  1. information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, etc…
  2. information necessary to provide with you’re an accurate insurance quote including but not limited to name, date of birth, social security number, address, phone number, email address, policy type(s) and number(s), driver's license number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc…
  3. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters
  4. any other information that you choose to send to us
  5. information about your transactions with our affiliates, others, or us - for example, the types of products and services you purchase from us, premiums, policy account balances and payment history
  6. information from outside sources, including consumer reporting agencies. This information includes loss information reports, motor vehicle reports, and credit reports

(2) Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(3) Using your personal information
Personal information submitted to us via this website, our on-line forms, and e-mail will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:
  1. provide you with the response or service you have requested
  2. send statements and invoices to you, and collect payments from you
  3. send you general (non-marketing) commercial communications
  4. send you email notifications which you have specifically requested
  5. contact you about our products and services and send to you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);]
  6. provide third parties with statistical information about our users – but this information will not be used to identify any individual user
  7. deal with enquiries and complaints made by or about you relating to the website Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Disclosures
We may disclose information about you to any of our employees, officers, agents, subcontractors, general agency brokers, insurance companies, finance companies, and/or any other companies working on behalf of Crumps Insurance insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:
  1. to the extent that we are required to do so by law
  2. in connection with any legal proceedings or prospective legal proceedings
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  6. to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insureds listed on the policy) or to address claims submitted under a policy we have issued
  7. to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any

Except as provided in this privacy policy, we will not provide your information to third parties.

(5) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

(10) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@crumpsinsurance.com or by post.

(11) Data controller
The data controller responsible in respect of the information collected on this website is Crump’s Commercial Insurance Agency Holdings, LLC, dba Crumps Insurance.



COMPENSATION DISCLOSURE

Our agency does business with multiple insurance companies, so we can usually offer you a variety of coverage choices and customize a plan to meet your specialized needs. Our compensation comes from the insurance company writing your policy, in the form of a sales commission, which is determined by the insurer and is part of, but not in addition to, the premium you pay. That premium is subject to review by state regulators and cannot be inadequate, excessive or unduly discriminatory. Our agency may also be eligible for various forms of incentive compensation, including contingent commissions and other awards and bonuses, from the insurer. Incentive compensation is based upon a variety of factors that may include the level of premium written, retention of business, growth, overall profitability, or other performance measures established by the insurers with whom we do business. It is important to note that any such bonus is paid by the insurer, and is not an additional cost to you. We may charge an agency fee and/or a fee to run a motor vehicle report. If charged, this fee(s) will be included in your down payment. We may receive a fee from a premium finance company for placement of your premium finance contract. This fee is included in the total charges you pay to the premium finance company. Our agency will attempt to obtain quotes from more than one insurer for your consideration. However, we cannot investigate every available product that might suit your needs. We will attempt to answer any question you may have regarding the different quotes, insurers, or policies that we do obtain, if any, but be aware that YOU make the final decisions on which insurance products you wish to purchase, along with the types and amount of coverage, deductibles, and other material terms relating to your insurance needs. For additional information on the nature of our compensation or our services, please inquire.